eBay adds Skype option to website
eBay.co.uk is integrating internet phone call service Skype into its website so users can discuss prices and delivery charges.
The new system will let sellers include a 'Skype Me' button on their listings page, so that potential buyers can make a free voice call and discuss the items on sale.
Users will also be able to instant message one another through Skype.
The pilot scheme will start in mid July but will only be available across certain categories including art, antiques, stamps, coins, real estate and consumer electronics. These categories were chosen because they are often high value and consumers will need further details about the items on sale.
eBay bosses said they are confident the new scheme will help reassure buyers and increase the number of high value sales, while also driving better communication across the UK site.
eBay paid £2.2bn for Skype last year.
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