Hints and Tips for Sellers
Here are some handy tips for Personal and Commercial Traders on eBay.
Terms and Conditions
eBay is often called an online Auction, though in fact it is a Trading Platform. This means eBay takes no responsibility for transactions carried out using the service. All the details are stated in your terms and conditions which you agreed to when you became an eBay trader. For full details got to http://pages.ebay.co.uk/help/policies/useragreement.html
The terms and conditions states that eBay will not take responsibility or liability for financial loses by transactions which maybe fraudulent. If you are not aware there is some protection is offered Paypal which is owned by eBay. Paypal terms in full are at http://tinyurl.com/6qmou.
Can I sell my item on ebay?
Some items on eBay are prohibited such as fireworks, though some weapons are considered questionable. Though if in doubt about any item go to http://pages.ebay.co.uk/help/policies/items-ov.html before listing the item in question.
Am I a Private or Commercial seller?
The key difference between the two types of sellers are that a commercial seller is bound by the Sale of Goods Act in full, though is you are a private seller you will be obliged to make sure the item you are selling is accurately described.
A commercial seller is anyone who sells more than one copy of an item or the volume of transactions is always high. The definition of a commercial seller by eBay is when you buy or make items with intention to sell to make a profit on the trading platform. There are tax implications for commercial sellers so the business sellers can provide eBay with their VAT Registration number and receive net invoices direct from eBay. In recent months tax authorities have realised the huge amount of money flowing through the site, so if you are looking to increase your income on a larger scale rather than just unwanted items please take advise from the Inland Revenue. http://www.inlandrevenue.co.uk
Trading Name
Whether you are looking to sell a few occasional items or on a commercial level we recommend you need to choose a good trading name. When choosing a name it is best for the long term to choose a name which will not be offensive to any of your potential buyers. A good idea is to use a name affiliated with maybe specific items you trade in and also which country or region you are trading from.
If you have or in the future you may feel your name is inappropriate at all it is possible to change it. The eBay ID can be changed only once in a 30-day period. Once an eBay ID has been changed an icon will appear to inform the viewer that this user has changed their ID. This icon will show in new and existing transactions to alert other eBay users. The feedback which is attached to the previous eBay user ID will be carried over to the new ID. A good name is where your reputation is staked. eBay provides a guide at http://tinyurl.com/fgwpa.
My auction is cancelled, do I still pay the insertion fee?
eBay offers a reserve price option when setting up your auction, as well as a starting bid price. If the starting bid is not hit or the reserve price is not met the auction is cancelled and you do have to pay the insertion fee. Fees start at 15p and rise to £3.00depending on the reserve price or the starting bid that was set. See http://pages.ebay.co.uk/help/sell/fees.html for eBay’s fees.
What is a Dutch Auction?
A Dutch auction is where multiple and identical items are listed in the same lot. The items are not sold at a fixed price, however, visitors bid on the quantity of the items they want and the fixed price they are willing to pay. A full guide to Dutch auctions can be found at http://pages.ebay.co.uk/help/buy/buyer-multiple.html.
How to price your item?
Where to start the bidding for your item is the trickiest part, you don’t want to price your item to low and risk cutting your profit though you do not want to price your item to high that no one is interested.
When trying to set your item at the right price always look to the competition. Look at other eBay auctions selling the same product as yours and compare items. Also look at online stores and the high street to see what the market value of the product is new. Once you have looked into and compared your item it id now to time to build the image of your product such as age, conditioned, usage and rarity. The one important thing to remember is people are drawn to eBay to find a bargain.
What is Turbo Lister?
eBay permits sellers to add HTML coding so text can be edited to be brighter larger and more colourful. eBay provides a free tool called Turbo Lister where sellers can add templates. Use the Turbo Lister web setup capability that will search your hard disk for components. Once you the download of Turbo Lister is complete the installation wizard will ask for your eBay username and password which will access your account from the main site over a encrypted link. You are able to create listings offline, set templates for postage and insurance terms as well as edit listings in bulk if a detail may change. Get Turbo Lister at http://pages.ebay.co.uk/turbo_lister.
Completing the Sale
Once you have listed your item and set the time frame for the auction some potential buyers may have questions to ask you. You shall receive their questions via email which are emailed to you via a web form link. A good seller should respond to their email questions as soon as possible though if you do check your emails irregularly it will be in your best interest as a seller to state this so the bidder is well aware. If you are a Turbo Lister you can include this information on the ‘About Me’ page. To make sure the sale goes smoothly and without a hitch is to make sure you choose the correct way of delivery to goods to the successful bidder.
This day in age sadly to many parcels and packages go missing globally and without a proof of delivery you as a seller have no evidence to stand on if that matter is taken to Paypal or eBay. So the best way to make sure your sale goes as smoothly as possible is make sure signed-for delivery is in the condition of sale.
If a winning bidder is not happy with paying for signed-for delivery it is in your rights a seller to cancel the auction.
There are other situations when a auction can be cancelled by the seller, the rules are extremely strict. A full list of conditions are available at http://pages.ebay.co.uk/help/sell/questions/endlist-now.html.
The final tip for sellers is to always pack your items extremely carefully. Always put thought into the way you have packed your item and whether you will survive its journey whether long or short. Put effort and thought in into the way the item is wrapped whatever you do, do not use old plastic bags or newspaper. People may even reflect poor packaging in their feedback.